China isn't "e-commerce first". Itโs Omnichannel-First.
IKEA restructuring as a case in point
2/1/20261 min read


Reading the post below (see link at bottom) about IKEA restructuring, I get the intent behind โChina is an eCommerce-first market,โ but Iโd phrase it differently: China is an omnichannel-first market at massive scale.
A quick reality check from official stats: online retail sales of physical goods were ~26% of Chinaโs total retail sales in 2025, meaning ~74% is still offline.
So yes, China is the worldโs largest ecommerce arena, but physical retail remains the majority channel.
On IKEA specifically, the headline is โ7 store closures,โ but the substance is reallocation: IKEA said it will close seven large-format stores effective Feb 2, 2026, while shifting from scale expansion to โPRECISE CULTIVATIONโ prioritizing smaller formats and continuing to build digital flagships (incl. JD.com).
Note: After these closures, IKEA will still have 34 physical stores remaining in China.
So the strategic lesson isnโt โoffline is dead.โ Itโs closer to:
- Right format, right catchment, right economics (suburban big-box โ todayโs convenience expectations)
- Smaller urban touchpoints + delivery + digital discovery as a new default for home furnishing
- Offline done right still differentiates (inspiration, planning, trust) while online wins on speed and access
Takeaway: in China, winning looks like omnichannel execution + local format strategy, not a binary โstores vs ecommerceโ bet.
https://www.linkedin.com/feed/update/urn:li:activity:7422640812078833664/
#ChinaRetail #Omnichannel #RetailStrategy #EcommerceTrends #IKEAChina
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bruno.gentil@sherpaconsultingasia.com
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